3k Terms and Conditions

1 General Introduction

These Terms and Conditions ("Terms") apply to the use of the 3k platform and all services under it. These Terms form a legally binding agreement between you ("User") and 3k.

By accessing this platform, creating an account, or using any service, you confirm that you have read, understood, and agreed to comply fully with these Terms. If you disagree with any part of these Terms, please refrain from using this platform.

To learn more about 3k, visit our About Us page, which introduces the platform's goals, team, and services.

2 Scope of Services

3k is an online entertainment platform offering sports betting, live casino, slots, and other gaming services. The platform operates for Bangladeshi users.

2.1 Available Services

• Sports betting on cricket, football, and various other sports
• Live casino from multiple providers including Evolution, Pragmatic Play Live, and Ezugi
• Slot games from many studios including PG Soft, JILI, and Pragmatic Play
• Fishing games and interactive table games
• Access to services via Android and iOS mobile apps

2.2 Changes to Services

3k reserves the right to add, modify, or remove any game, market, or service at any time. No guarantee is given for the continuous availability of any specific game or market.

3 Account Registration

Creating a personal account is required to use 3k services. Each individual may create only one account.

3.1 Registration Requirements

• All information provided at the time of registration must be true, accurate, and complete.
• One person may not create multiple accounts — one mobile number, one account.
• Creating an account under another person's identity or a fictitious identity is prohibited.
• The mobile number provided at registration must be active and belong to you.

3.2 Updating Information

If any of your details change after registration — such as your mobile number or address — it is your responsibility to notify the 3k support team promptly. Any issues arising from outdated information will be the user's responsibility.

4 Age Verification and Identity Confirmation

All 3k services are for individuals aged 21 or above only. By registering, you confirm that you are 21 years of age or older.

4.1 Identity Verification Process

3k may request relevant documents to verify your identity at any time. These documents may include:

• A copy of your National Identity Card (NID)
• A copy of the first page of your passport
• Proof of ownership of a mobile banking account
• A driving licence or other government-issued identity document

4.2 Protection of Minors

If an account holder is found to be under 21 years of age, that account will be closed immediately and all transactions will be voided.

5 Account Security

It is your responsibility to keep your account login details, especially your password, completely confidential. 3k will never ask for your password.

5.1 Security Guidelines

• Use a strong password containing numbers, letters, and special characters.
• Change your password regularly and do not use the same password on multiple sites.
• Always log out after using your account, especially on shared devices.
• If you notice any suspicious activity, notify the support team immediately.

5.2 Account Responsibility

You are responsible for all activity carried out from your account. Allowing a third party to use your account is a violation of these Terms.

6 Deposits and Withdrawals

Financial transactions on 3k are processed through Bangladesh's mobile banking systems.

6.1 Deposit Terms

• The minimum deposit amount is ৳200.
• Accepted payment methods: bKash, Nagad, Rocket.
• The mobile banking account used for deposits must be registered in your own name.
• Deposits from third-party payment accounts are not accepted.

6.2 Withdrawal Terms

• The minimum withdrawal amount is ৳1,000.
• Withdrawal method: bKash, Nagad, Rocket — whichever method was used to deposit.
• Withdrawals generally take between 30 minutes and 3 hours to process.
• Withdrawals are not possible before the wagering requirements for a bonus have been met.
• Withdrawal requests will not be processed until identity verification is complete.

6.3 Anti-Money Laundering

3k follows strict policies to prevent money laundering. Additional information may be requested for suspicious transactions, and transactions may be placed on hold if necessary.

7 Bonuses and Promotions

3k offers various bonuses and promotions. Each bonus has its own terms, which must be read carefully before claiming.

7.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to ৳15,000. The wagering requirement for this bonus is 10 times the bonus amount. For example: depositing ৳1,000 gives a ৳1,000 bonus, making the balance ৳2,000, and ৳1,000 × 10 = ৳10,000 must be wagered before withdrawing.

7.2 General Bonus Terms

• A bonus applies only once per account.
• Bonuses cannot be transferred and cannot be withdrawn directly as cash.
• Bonus funds will be considered on hold until wagering is completed.
• Any attempt to claim bonus benefits through multiple accounts will result in all accounts being closed.
• 3k reserves the right to change or cancel any promotional offer at any time.

7.3 Other Promotions

Weekly reloads, slot festival bonuses, birthday rewards, referral bonuses, and cricket special offers each have their own terms, which will be stated in the details of each offer.

8 Betting and Gaming Rules

All bets and games on 3k are conducted under specific rules. It is each user's responsibility to follow these rules.

8.1 Bet Acceptance and Cancellation

• Once a bet is confirmed, it cannot be changed or cancelled, unless required due to a technical error on the platform.
• If there is a clear error in the odds or circumstances, 3k reserves the right to cancel that bet.
• Bets placed after a match has started will be treated as "live betting" and handled accordingly.

8.2 Game Results

All game results are determined through a Random Number Generator (RNG) or live dealer and are completely impartial. Previous results of a game do not affect future results.

8.3 System Errors

If a game or bet remains incomplete due to a technical issue, 3k will cancel that transaction and return the relevant amount to the user's account.

9 Prohibited Activities

Involvement in any of the activities listed below is strictly prohibited and may result in account closure:

• Operating multiple accounts for the same individual.
• Abusing bonuses or attempting to exploit loopholes in bonus rules.
• Attempting to harm the platform through coordinated or group betting.
• Playing games using automated software, bots, or scripts.
• Attempting to access another person's account without authorisation.
• Attempting to interfere with 3k's systems or software.
• Providing false, fraudulent, or misleading information.
• Using the platform for money laundering or any other unlawful activity.

10 Responsible Gaming

3k takes responsible gaming seriously. Play for entertainment, not as a way to solve financial problems.

Our Responsible Gaming Guide contains detailed steps for setting play limits, temporarily suspending your account, and getting support — every member should read it.

10.1 Warning Signs

• Betting beyond your budget.
• Placing more bets to recover losses.
• Daily life, family, or work being affected because of gambling.
• Feeling unable to stop playing.

If you notice any such signs, please contact 3k's 24/7 support team.

11 Intellectual Property

All content on the 3k platform — logos, designs, text, graphics, software, and other elements — is the intellectual property of 3k or its respective suppliers.

• Republishing, distributing, or commercially using any content from the platform without written permission from 3k is prohibited.
• Viewing and using content for personal and non-commercial purposes is permitted.
• Game software is the property of the respective game studios and its use is governed by the applicable licensing terms.

12 Privacy & Data Protection

Full details of how your personal information is collected, used, and kept secure are provided in our Privacy Policy, which forms an integral part of these terms.

12.1 Summary of Data Use

• Information is used for account management and identity verification.
• Relevant information may be shared with payment providers to process financial transactions.
• 3k uses SSL encryption to keep all data secure.
• Personal information is not sold to third parties.

13 Account Suspension & Closure

3k reserves the right to suspend or permanently close an account without notice or with short notice in the following circumstances:

• If any clause of these terms is violated.
• If false information is provided during identity verification.
• If evidence of fraudulent activity is found.
• If an account remains inactive for an extended period.
• At the user's own request.

13.1 Balance of a Closed Account

If an account is closed due to a breach of terms, all bonuses will be forfeited. However, any balance not related to fraud may be returned after verification.

14 Limitation of Liability

3k provides services on an "as-is" basis. 3k's liability is limited in the following matters:

• If a game or bet is interrupted due to internet connectivity issues or the user's device.
• If a transaction is delayed due to a delay by a third-party payment provider.
• If the service is temporarily unavailable due to an unexpected technical outage.
• If unauthorized access to an account occurs due to the user's own carelessness.

However, this limitation does not apply to damages caused directly by 3k's own negligence.

15 Changes to Terms

3k reserves the right to change these terms at any time. For significant changes, users will be notified as far in advance as reasonably possible.

• If you continue using the platform after updated terms have been published, you will be considered to have agreed to the new terms.
• Updated terms will be published on this page and the "Last Updated" date will change accordingly.
• If you do not agree to the new terms, stop using the service and contact the support team to close your account.

15.1 Contact & Support

If you have any questions about these terms, contact 3k's 24/7 support team via live chat or email in Bengali or English. Answers to common questions can be found in our FAQ section.