Play responsibly,
keep yourself protected
3k believes that betting and casino games are only enjoyable when played with awareness. Our platform offers you self-control tools, ways to get help, and responsible gaming guidelines — so the fun of playing never becomes a burden.
What responsible gaming is and why it matters
Betting and casino games are a form of entertainment for many people. But they stay healthy only when a person pays attention to their financial limits, time, and mental state. At 3k, we want every member to play knowingly and willingly — for entertainment, not in pursuit of winnings.
Our Terms and Conditions clearly state that no person under the age of 21 may open an account or play on this site. We make no exceptions when it comes to age verification.
Gambling or betting can sometimes become a habit that goes beyond one's control. This is not a moral failing — it is a behavioural issue, and seeking help for it is completely normal. At 3k, we are committed to raising awareness of this and providing the necessary tools.
Remember: be prepared to lose the money you spend on gaming. Never bet with borrowed money or by breaking into your savings. Before each session, set a limit for yourself and stick to it.
Self-control tools
Through 3k's support team, you can set or change any of the limits below. Contact us via 24/7 live chat or email.
Daily / weekly deposit limit
Set how much money you can deposit per day or per week. Decreasing the limit takes effect immediately; increasing it requires a 24-hour waiting period.
Control continuous play time
Set how long you will play in each session. When the time is up, the system will automatically alert you and, if needed, log you out.
A break for a set period
Temporarily close your account for anywhere from 1 day to several weeks. Login will be completely disabled during this time.
Permanent self-exclusion
If you feel you need to stop playing for the long term, you can request that your account be permanently closed. This cannot be reversed.
Contact the 24/7 support team
Reach us via live chat or email for any responsible gaming matter. Our team is always ready to assist in both Bengali and English.
Regular reality-check notifications
At set intervals, you will be reminded how long you have been playing and how much you have spent in the session — so you can make informed decisions.
Set your limits
Fill in the form below and let the support team know — they will apply the change to your account.
This request will be sent to our support team. They will follow up via 24/7 live chat or email and apply the change.
Warning signs
If any of the signs below appear in you or someone close to you, consider seeking help — it is not weakness, it is courage.
- You repeatedly place larger bets to try to recover losses rather than winnings ("chasing losses").
- You hide your gambling from family or friends, or lie about it.
- You try to stop playing but cannot — you keep coming back.
- You use money meant for bills, food, or other essential expenses on betting.
- When you cannot play, you feel restless, irritable, or anxious.
- You cannot focus on work, studies, or relationships because thoughts of gambling stay on your mind.
- You borrow money or break into your savings to fund gambling.
Where to find help
Acknowledging the problem is itself a big step. You are not alone — there are many ways to get support.
Our 24/7 support
Contact us via live chat or email — in Bengali. Requests to set limits, take a break, or close an account will be processed right away.
Talk to the people close to you
Having an open conversation with a family member or trusted friend is often the most effective first step. They can help you understand the situation and offer support.
Consult a mental health specialist
Seek help from a counsellor or psychiatrist trained in behavioural addiction. Both public and private mental health services are available in Bangladesh.
Email us: [email protected] — our team provides support in Bengali and English, 24 hours a day, 7 days a week.
You can learn more about our values and commitments on 3k's About Us page. We believe that creating a healthy and responsible gaming environment is our primary responsibility.
In accordance with our Privacy Policy, information about the use of responsible gaming tools is kept completely confidential and is not shared with any third party.
Protection of minors
To register on 3k and take part in any form of betting or casino activity, you must be 21 years of age or older. We collect the necessary information at registration for age verification purposes.
If anyone under 21 lives in your home, take the steps below to prevent them from accessing this platform:
- Enable screen time controls or parental controls on your device.
- Never allow anyone else to access your 3k account — do not share your password.
- Do not save your password in the browser; log in manually each time.
- Always log out after use, especially on shared devices.
Frequently Asked Questions
Questions we frequently receive about responsible gaming. For more questions, visit our full FAQ page.